Within Europe, there are no limitations on the size and weight of the items you can order. If you still have questions, chat with us or send us a question at thrilled to offer worldwide shipping, ensuring that fans everywhere can enjoy our incredible range of products. Once the product is effectively delivered to Amuzzi's warehouse in Belgium, it will of course be shipped to you within 1-2 weeks. This way, you can still guarantee a copy and only have to pay for the whole amount when it actually comes your way! To allow you as a consumer not to have to pay the full amount for pre-orders that, for example, still take months to arrive, we at AMUZZI have a payment system with which you only pay a portion and the remaining amount at the time of shipment. If you want to receive the deliverable products earlier, please make two separate orders: one with the deliverable products, and one with the pre-order(s). If a product from your pre-order arrives earlier, we will of course keep it separate for you in our warehouse. This means that your order will not be shipped until the pre-order (and all your other products ordered) have arrived at Amuzzi. If you as a consumer would like to know the status of your pre-order, we will always check with the supplier for you, but please be aware that we currently do not have an automatic notification system of changes in delivery times.ĭo you order multiple items in one order including a pre-order product? All your products will be delivered to you at once. This is a common practice in the world of collectibles and an unprecedented one that we unfortunately have no control over.

The actual delivery of the product may be brought forward or delayed due to various factors such as delays at suppliers, production, shipping, customs, licensor. As previously mentioned, this is an indication, an estimate. We will review this photo and contact you at our earliest convenience to discuss you options in relation to the product issue.For each product that is a pre-order, we indicate when it is expected. Upon us receiving the notification of damage or a manufacturing issue, we may request photographic evidence of the parcel and/or the particular product that has the issue. Popcultcha will only accept returns, process refunds, or exchange goods if we are contacted or notified within 7 days of you receiving the goods at your nominated delivery address. If this is the case with your item, please contact Popcultcha immediately via email to or via telephone on 1300 586 291 (Aussie Hotline) or +61 3 5240 7979 (International Customers). However, sometimes items do become damaged in transit or there is some sort of manufacturing issue thereby making the goods unfit for their intended purpose. We recognise the importance of buying mint condition collectables and do the best we possibly can to ensure they remain that way from door to door. Here at Popcultcha, we take pride in ensuring that your goods are packed carefully and arrive safely to your nominated delivery address. We don't like to brag at Popcultcha, but having been in the collectables industry for over 27 years now, we know all about mint condition collectables and the fastidious nature of collecting stuff! What's more is that most of us Popcultcha Peeps are collectors ourselves! What this means for you is that we pack your orders the way we like to receive our own orders, so we take the utmost care in ensuring your goodies get from our HQ to your home safely and securely.

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